These Terms govern your use of mercatiqueconsultant.com (the "Website"), operated by Mercatique Consultant LLP ("Mercatique", "we", "us"), a limited liability partnership registered in India, GSTIN 24ABZFM3105A1ZJ. By using the Website, you agree to these Terms. If you don't agree, please don't use it.
1. Website terms vs client agreements
These Terms cover the Website only. Consulting, AI and technology services are governed by a separate signed agreement (such as a proposal, statement of work, NDA or SLA). If these Terms conflict with a signed agreement, the signed agreement prevails.
2. Who can use the Website
You must be at least 18 years old, or have the legal capacity to enter into a binding agreement where you live. If you use the Website on behalf of a company, you confirm you are authorized to accept these Terms for it.
3. Information on the Website
Content on the Website is general information about our services. It is not professional, legal, financial or technical advice for your situation. We work to keep it accurate but do not guarantee it is complete or current, and we may correct errors at any time.
4. Intellectual property
We own or license all content on the Website, including text, graphics, logos, design and code. Client and partner logos belong to their owners and are shown with permission. You may view, download and print Website content for personal use or internal business reference. You may not copy, republish, sell or otherwise use it commercially without our written permission. To request permission, email hello@mercatiqueconsultant.com.
5. Acceptable use
You agree not to:
- Use the Website for anything unlawful, fraudulent or misleading.
- Try to gain unauthorized access to the Website, its servers or connected systems, or interfere with its security features.
- Upload or send viruses, malware or any harmful code.
- Scrape, crawl or harvest data or email addresses from the Website using automated tools, except standard search engine indexing.
- Send spam or unsolicited promotions through our forms.
- Impersonate any person or misrepresent your connection with any organization.
- Copy, decompile or reverse engineer the Website's code, except where the law allows.
- Frame the Website on another site in a way that suggests a partnership or endorsement that doesn't exist.
6. What you send us
You keep ownership of the information and files you send through our forms. You give us permission to use them to respond to you, assess your needs and prepare a proposal. Please don't send confidential information until we have signed an NDA. If you send feedback about the Website, we may use it to improve the Website without owing you anything.
7. Third-party links and services
The Website links to and uses third-party services, such as LinkedIn, Instagram and Calendly. We don't control them and aren't responsible for their content, availability or practices. Their own terms and privacy policies apply.
8. Privacy
Our Privacy Policy explains how we handle personal data and forms part of these Terms.
9. Disclaimer
The Website is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Website will be uninterrupted, error-free or free of viruses.
10. Limitation of liability
To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of the Website. Our total liability arising from your use of the Website is limited to the amount you paid us, if any, in the 3 months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.
11. Indemnity
You agree to compensate us for losses, including reasonable legal costs, arising from your breach of these Terms or your misuse of the Website.
12. Suspension of access
We may suspend or block access to the Website for anyone who breaches these Terms or threatens the Website's security.
13. Changes
We may change the Website or these Terms at any time. Updated Terms take effect when posted, with a new "Last updated" date. Your continued use of the Website after that means you accept them.
14. Governing law and disputes
These Terms are governed by the laws of India. If a dispute arises, both sides will first try to resolve it through good-faith discussion for 30 days after written notice. If that fails, the dispute will be resolved by arbitration under the Arbitration and Conciliation Act 1996, by a sole arbitrator, seated in Valsad, Gujarat, in English. Either side may still go to the courts at Valsad, Gujarat for urgent interim relief or to protect intellectual property.
15. Electronic communications
When you use the Website or email us, you agree to receive communications from us electronically, and that electronic notices and agreements meet any legal requirement to be in writing.
16. General
These Terms and the Privacy Policy are the full agreement between you and us about the Website. If any part is found unenforceable, the rest remains in effect. Our not enforcing a right is not a waiver of it. We are not responsible for delays or failures caused by events beyond our reasonable control.